The Roper Logan Tierney Model Nursing Essay

The Roper Logan Tierney Model Nursing Essay The point of this investigation is to exhibit the consideration the executives that a medical attendant can give to a patient who had Laparotomy and work fix of imprisoned incisional hernia. It likewise shows how the Roper-Logan-Tierney Model was used in surveying, arranging, executing, and assessing patients care. The center of this consideration study is on contamination and wound mending the executives which was recognized as the patients principle issue. As indicated by NICE (2008), at least 5 out of 100 careful patients create contamination and that this spreads just about a fourth of all diseases procured in an emergency clinic. The patients name was modified to maintain classification (NMC, 2008). In this examination, wellbeing and social consideration arrangements influencing the patient consideration were additionally thought of. Understanding PROFILE Mrs P is a 63 years of age woman who was conceded because of side effects of little inside hindrance like heaving, swelling and stomach torment. She lives with her significant other in an exclusive house who likewise has impeded portability because of stroke. Mrs P weighs 111 kilograms, 5 feet 7 inches tall and weight file of 38. Past clinical history incorporates Chronic Kidney Disease Stage 2 (2008), Congestive Cardiac Failure (2007), leg cellulitis (2006), Essential Hypertension (2005), Primary fix of Incisional Hernia (1992), Type 2 Diabetes(1991), Repair of Umbilical Hernia(1985), Total Abdominal Hysterectomy NEC (1979) and Cholecystectomy (1976). After arrangement of assessment, she was found to have detained incisional hernia which was fixed with work on the crisis list. Post-operatively, she was admitted to ITU for ventilator backing and post-operation care. At the point when she was steady, she was moved in the ward and fourteen days post-operation she created disease and her stomach wound dehisced. Tolerant needs to take a few drugs while in the medical clinic to enable her to recuperate. She had Augmentin (Co-amoxiclav) 625 mg by means of oral highway three times each day, trailed by tazocin (Piperacillin with Tazobactam) 4.5 grams intravenously like clockwork stretch, Fragmin (Dalteparin) 7500 units once at 6 pm, senna (7.5mg) two tablets at night, bisoprolol 10 mg once day by day, furosemide 20 mg day by day orally, ramipril 5mg day by day orally, amlodipine 10 mg day by day oral, paracetamol 1 gram 4-6 hourly oral, domperidone 10mg multiple times day by day orally, insulin Glargine(Lantus) two times per day SC infusio n, Novorapid multiple times day by day SC injcetion, and oxycodone hydrochloride (oxynorm) 10 milligrams each 4-6 hours orally when required. PATHOPHYSIOLOGY The improvement of a careful site disease relies upon defilement of the injury site toward the finish of a surgery and explicitly identifies with the pathogenicity and inoculum of microorganisms present, adjusted against the hosts insusceptible response(NICE,2006). Regularly, twisted disease is brought about by relocation of patients ordinary verdure to the injury site. Another method of careful site being debased is being in contact with defiled careful types of gear, condition, and hands of staffs. (Pleasant, 2006). Appraisal The Roper-Logan-Tierney Model of Nursing dependent on exercises of living was utilized in arranging the consideration of Mrs P which is a broadly utilized model by and by zones in the UK(Roper et al 2000). Keeping up a protected situation Mrs P was alert and orientated anyway she is diabetic, hypertensive, utilizes eye glasses and stout. She has a tainted injury that is overflowing and difficult, inadequately recuperated, dehisced, stomach wound. She has a urinary catheter in situ which can be a possible site of another disease. Conveying Patient can convey successfully, her essential language is English, can hear and talk with no guides and troubles, and extremely familiar yet with regards to her consideration she will in general remain calm and simply sit tight for her chance to be take a gander at. Relaxing Tolerant is in danger of creating chest disease because of diminished versatility and respiratory misery due to oxynorm medicine. Quiet has a respiratory pace of 15 breaths for each moment, oxygen immersion of 98% on air, no brevity of breath noticed, no indications of respiratory misery and no bad things to say of torment during relaxing. Eating and Drinking Tolerant professes to have diminished hunger after activity and danger of poor injury mending since despite the fact that she is corpulent, she despite everything needs some significant supplements like protein and nutrients like nutrient A,C, and K. Likewise understanding is terrified that when she ate, it will make more weight her stomach wound. Tolerant can eat and drink autonomously, no whines of trouble of gulping, and she is on typical eating routine. Dispensing with Mrs. P has urinary catheter in situ depleting satisfactory measure of pee at present which made her in danger of further disease. She was landmass of excrement and utilizations bedside chest with help of two staffs. Due to the torment on her injury while moving and the need of two staffs to assist her with getting up, she continues declining her senna tablet and wind up opening her inside on bed. Individual Cleansing and dressing Medical caretakers are the one watering and changing her injury dressing. Mrs P can't wash and dress herself autonomously because of her present condition of wellbeing. Didn't have any shower since confirmation on account of her trouble in activating. Controlling internal heat level Despite the fact that Mrs P got a contamination, her temperature during evaluation was 36.8 degree Celsius, no perspiring noted, skin warm to contact, utilizes just medical clinic outfit and robe to keep her warm during the day, and utilizations top sheet and one cover around evening time. She has restricted versatility which inclined her to poor blood dissemination. Preparing While on bed, Mrs P can turn on her sides yet at the same time with help of one staff on account of her stomach wound and shes a fat patient. Persistent whines of agony on the careful site while moving and assembling. Three days before she was being lifted from bed to seat and back to bed with help of 3 staffs however as of now after referral to physiotherapist, she can move to seat with help of two staffs and utilization of a zimmer outline. She had the option to remain during the exchange and can make 2-3 stages during move. Working and playing Tolerant worked in an office previously however had early retirement because of sickness. Appreciates sewing and playing with her grandkids at home. Despite the fact that she can in any case do weaving, she can't pursue or look her grandkids at home in her circumstance. Communicating sexuality Mrs P is 63 years of age, menopause, and still lives with her better half. Her stomach wound makes her on edge about her self-perception. Resting Understanding says shes not ready to rest soundly because of condition change, torment and now and then inside urgencies. Mrs P takes two glasses of milk before sleep time. Demise and Dying Mrs P continues getting some information about most noticeably awful thing that could happen to her with respect to her current condition. She is stressed for her better half when it happens to her first. Persistent doesn't have a will. ID OF PATIENTS PROBLEM While in the ward, Mrs P was surveyed utilizing the RLT Model dependent on exercises of living. From those exercises, all issues distinguished were identified with her tainted injury that isn't recuperating typically. She needs to remain further in the emergency clinic until her disease is managed and that her condition will be reasonable by essential consideration. This is a major issue that if not went to quickly would make further injury or issues Mrs P in this manner these issues which are identified with one another ought to be the need and the focal point of her consideration plan. Objectives In the wake of nursing mediations, Mrs P will have the option to verbalize sentiments with respect to her condition and comprehend the course of treatment being done to her. In three to 7 days, patient will have the option to activate on her own utilizing her zimmer outline and will be without contamination. NURSING CARE PLAN Issues Mediations Justification REFERENCES 1.Wound Infection >Monitored patients crucial signs. >Assessed wound site every day and recorded. >Maintained aseptic method when changing dressing and water system. >Administered anti-microbial as recommended. >Encouraged patient to eat nutritious food and increment liquid admission >Educated persistent about injury contamination control and counteraction. >Infection is every now and again connected with pyrexia >As reason for treatment >To forestall further disintegration in wound >Inhibits development and execute microorganisms >Enhance safe reaction >To have a thought on the most proficient method to deal with her careful injury Rico et al, 2002 Shultz et al, 2003 MEP,2008 Colier, 2004 Dealey,2012 Decent, 2006 2. Poor injury recuperating >Assessed the injury and its environmental factors >Monitored blood glucose normally >Maintained exacting disease control measures >Encouraged patient to eat nutritious food and increment liquid admission >Encouraged diversional exercises like weaving and understanding papers. >Maintained a clammy injury condition however not immersed >Managed exudates to guarantee that encompassing skin is shielded from spillage. >Referred to tissue suitability nurture >To evaluate recuperating and as reason for treatment. >Associated with deferred wound recuperating. * need to grow >To forestall further disease >Poor sustenance builds disease hazard. * how does protein, calories influences recuperating, hydration? Connection poor recuperating with sustenance. >To diminish pressure brought about by torment on the injury environmental factors. >Supports wound mending >Exudates can harm encompassing skin and is perfect for bacterial development >To offer guidance on fitting injury dressing for twisted recuperating by optional aim. Daugherty and Lister, 2004 Patel, 2008 Pratt et al,2007 Dealey, 2012 Augustine and Maier,2003 Shultz et al,2003 Vowden and Vowden, 2002 Decent, 2006 Section 2 Wellbeing AND SOCIAL CARE POLICIES The fundamental rule of NHS is that acceptable social insurance ought to be accessible to all, paying little mind to wealth(NHS website,2011). So as to look after it, the NHS is managed by a few approaches. DH approaches are intended to enhance existing courses of action in

Hate Crimes and The Mitchell v. Wisconsin Decision Essay -- Hate Crime

Loathe Crimes and The Mitchell v. Wisconsin Decision The American Heritage Dictionary characterizes detest as extreme aversion or ill will. In any case, characterizing despise as the reason for a wrongdoing isn't as simple without potentially endangering protected rights all the while. Despise wrongdoing laws for the most part add improved disciplines to existing sculptures. A detest wrongdoing law tries to treat a wrongdoing, in the event that it tends to be shown that the offense was a despise wrongdoing uniquely in contrast to the manner in which it would be treated under normal criminal law. Since the 1980s, the issue of loathe wrongdoings has pulled in expanding research consideration, particularly from criminologists and law requirement staff who have concentrated principally on archiving the predominance of the issue and plan criminal equity reactions to it. Administrators have passed enactment to support information assortment and append improved punishments to abhor wrongdoings at both state and government levels.      When Americans are ambushed only due to their genuine or saw sexual direction, sex, or incapacity, the law ought to be as hard on their aggressors as it as of now pummels crooks who assault dependent on racial, strict, or ethnic inclination. However just in uncommon conditions can the national government examine and indict detest savagery against gays, lesbians, or bisexuals. Endeavors have been made to arrive at a meaning of despise wrongdoing, including that it is a wrongdoing, most generally brutality, spurred by partiality, predisposition or contempt towards a specific gathering of which the casualty is once in a while huge to the wrongdoer and is most usually an alien to the person in question. The present law (18 U.S.C. 245) licenses government indictment of a despise wrongdoing just if the wrongdoing was spurred by inclination dependent on race, religion, national root, or shading, and the aggressor planned to keep the casualty from practicing a governmentally s ecured right (for example casting a ballot, going to class, and so forth.) This double prerequisite generously restricts the potential for government help with exploring or indicting detest wrongdoings, in any event, when the wrongdoing is especially offensive.      Hate wrongdoings request a need reaction on account of their uncommon passionate and mental effect on the person in question and the victims’ network. The harm done by detest violations can't be estimated exclusively regarding physical injury or dollars and pennies. Detest wrongdoings may viably threaten different individuals from the vi... ...    Law. Human Rights 22 (1995): 32-33 Dennis, Valerie. MTV recalls Matthew Shepard with 17-hour program on loathe  â â â â crimes, University Wire, 01-10-2001 Feingold, Stanley. Loathe Crime Legislation Muzzles Free Speech. The National Law          Journal 15 (July 1, 1993): 6, 16 Franke-Folstad, Kim. Denver Rocky Mountain News Staff Writer, HATE-CRIME      LAWS NOT A BLACK-WHITE ISSUE. Denver Rocky Mountain News, 01-18- â â â â 1999, pp 6A Gellman, Susan. Sticks And Stones. UCLA Law Review 39 (December, 1991):â â â â â â â â â â 333-396 Patrick, Robert F. Cops discover loathe frequently has expansive definition, The Washington Times, 04- â â â â 02-01, pp C1 R.A.V. v. St. Paul (505 U.S. 377) Texas v. Johnson (491 U.S. 397) The Associated Press, Reno Fights Hate Crimes, Newsday, 01-09-1998, pp A21 The Christian Science Publishing Society 30 Brad Knickerbockers, Staff composing of The      Christian Science Monitor, Hate Crimes: Should they get unique consideration?      The Christian Science Monitor, 06-23-200, pp 22 U.S. v. O'Brien (391 U.S. 367) Wisconsin v. Mitchell (508 U.S. 476) Wooley v. Maynard (430 U.S. 705) W.V. State Board of Education v. Barnette (319 U.S. 624)

College Admission Essay Examples about Yourself TKG

College Admission Essay Examples about Yourself Getting started on a personal essay can be challenging. How do you convey the details of your accomplishments in an interesting way? The answer is, you don’t.We’ve been there. When one of our writers was in high school, she struggled to start her essays. It seemed impossible to her to tell the admissions committee all of what she had done in her high school career in just a few hundred words without simply writing a list.   But that’s not the point of the exercise. Kids often try to break themselves into parts of a whole. For our writer, it looked something like, “one part community service, two parts student government and two parts theater.” Like many kids, our writer thought that she had to take those parts and find an interesting story that concluded with “and this is what I learned from that.”  Don’t Fall for the Trap Our writer isn’t the only one. One of our kids was a highly-accomplished robotics competitor. One month in the summer, instead of competing herse lf, she volunteered at a middle school in an underserved neighborhood and helped the girl's team prepare for their own competition. During the event, our student was blown away by, not only how committed the team was to winning, but also how effective they were at problem-solving. For them, this competition was an incredible opportunity for the future and while our student had used her knowledge of engineering to build impressive robots, these girls applied that same problem-solving skillset to communicating with one another in order to ensure their success. In that one day, our student learned more than she had in the past few years of competing herself.While that’s a lovely story and was a really profound experience for our student, it’s not actually what colleges want to hear about. They know our kid was a champion robotics competitor. They saw it on her resume and probably heard about it in her advisor’s teacher recommendation. But we felt that by talking about this story, our student would have made a few mistakes. For one, she flagged her privilege as a kid who came from money, had access to a lot of robotics equipment and the time and ability to take the summer to volunteer within a low-income community. The thing is, our student is also extremely compassionate and a strong leader, but the admissions team wouldn’t have known that just by reading her essay. Had she been busy writing about her humbling experience, she would’ve omitted herself from the piece.Start with Slivers Essays are a vehicle for you to convey to the admissions committee teeny, tiny slices of your personality. In other words, they are an exercise in humanizing yourself in two minutes or less. Start out with why your friends call you. Do they call you to help them solve a problem? Do they call you to celebrate an accomplishment with them? To talk about big ideas? Ask your friends to describe you and distinguish what those little slivers, the glimpses into your personality, ac tually are.  One of our kids is a ballerina. She practices for 25 hours/week. We did not have her write about being a ballerina. We actually had her write about her empathy. She’s the one everyone calls if they need someone to lean on. So, we had her write a Saturday morning journal, including time stamps. The events didn’t include major, life-altering crises. In actuality, her friends often called her at 9:00 am on a Saturday to say things like, “hey, my sister is moving to France and I’m not going to see her for a year.”Need help? Hit us up.

Simple French Verb Conjugations of Tondre (to Mow)

Though  tondre  is the French verb thats often used for to mow, it can also be used for to shear or to fleece. While that may be pretty easy to remember, you will also need to know the conjugations of  tondre. This lesson will help you out and teach you to say things such as he is mowing or we sheered. The Basic Conjugations of  Tondre Tondre is a regular -re verb. While it is not the French languages most common conjugation pattern, there are other useful verbs in this category. Consider studying tondre along with words like entendre (to understand) or vendre (to sell) to make each a little easier to remember. Once you study a few regular verbs that end in -re, you will notice the pattern. For instance, in the  je  present tense, an  s  is added to the verb stem (tond-) to produce  je tonds  (I am mowing). Likewise, in the  nous  imperfect past tense, -ions  is the ending and it produces  nous tondions  (we mowed). Use the chart to study these basic indicative mood forms by matching the subject pronoun with the proper tense for your sentence. Present Future Imperfect je tonds tondrai tondais tu tonds tondras tondais il tond tondra tondait nous tondons tondrons tondions vous tondez tondrez tondiez ils tondent tondront tondaient The Present Participle of  Tondre As with all regular -re and -er verbs, forming the present participle of tondre is as simple as adding -ant to the stem. This gives you the word tondant. Tondre  in the Compound Past Tense The French compound past tense is known as the  passà © composà ©Ã‚  and it has two elements. The first is the present tense conjugate of the auxiliary verb  avoir  and the second is the  past participle  tondu. Putting the two together gives us phrases like  jai tondu  (I mowed) and  nous avons tondu  (we mowed). More Simple Conjugations of  Tondre You might also want to have questions about the act of mowing and that means you can use  tondre  in  the subjunctive. If, however, it is in some way dependent on something else (no rain, perhaps), then you can use  the conditional. Its most likely that you will only encounter  the passà © simple  and  imperfect subjunctive  in written French. Theyre both literary tenses and often reserved for formal literature rather than conversations. Subjunctive Conditional Pass Simple Imperfect Subjunctive je tonde tondrais tondis tondisse tu tondes tondrais tondis tondisses il tonde tondrait tondit tondt nous tondions tondrions tondmes tondissions vous tondiez tondriez tondtes tondissiez ils tondent tondraient tondirent tondissent Should you need to be forceful in telling someone to mow, use tondre in the  imperative. When doing so, skip the subject pronoun and simply tell them to Tonds ! Imperative (tu) tonds (nous) tondons (vous) tondez

Great Barrier Reef - 893 Words

The Great Barrier Reef a World Heritage listed, it is the vastest stretch of coral reef in the world. This essay will provide information on how the Great Barrier Reef is being protected against global warming for our future generations. We all love going to the beach for a swim or a snorkel however a different image was created by an article published by the Australian Academy of Science on their web site Nova Science in the News (2009): â€Å"Imagine you are on a beautiful tropical island on the Great Barrier Reef. You put on your mask, fins and snorkel and jump into the water. But instead of the famous brightly coloured coral, brittle white branches spread as far as the eye can see. 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Gone With The Wind Is A Classic Movie That Has Been Loved...

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Copyright  © 1991 by Geoffrey A. Moore. All rights reserved under International and Pan-American Copyright Conventions. By payment of the required fees, you have been granted the non-exclusive, non-transferable right to access and read the text of this e-book on-screen. No part of this text may be reproduced, transmitted, downloaded, decompiled, reverse engineered, or stored in or introduced into any information storage and retrieval system, in any form or by any means,Read MoreStrategic Marketing Management337596 Words   |  1351 Pagesedition 1997 Reprinted 1998, 1999, 2001, 2003 Third edition 2005 Copyright  © 1992, 1997, 2005, Richard M.S. Wilson and Colin Gilligan. All rights reserved The right of Richard M.S. Wilson and Colin Gilligan to be identified as the authors of this work has been asserted in accordance with the Copyright, Designs and Patents Act 1988 No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally

Royal Commission Detained Banks of Australia †Free Samples

Question: Discuss about the Royal Commission Detained Banks of Australia. Answer: Introduction In the context of this research study, the key research topic is that should the royal commission detained in the banking system of the Australia. Moreover, it is found that, today, a lot of behavior related issues are encountered by the various banks of Australia due to inappropriate behavior with the clients that created several issues for them. Moreover, this research paper would provide a clear overview about the banking system of the country. Additionally, the major causes behavior issues would be identified to get the outcomes of the study. Furthermore the arguments for and against the royal commission would be discussed. Finally, the suggestion would be given to the government of the country about why they should be held or not a royal commission in the current banking system. Problems/Challenges for the Banks Today, a wide range of confused and serous issues are confronted by the Australian banks in the banking area. For instance, from the last few time, a surprising measure of issues with respect to conduct are experienced that adversely influenced the development, achievement, attractiveness, notoriety, and working of the banks in the market. All these issues influenced the picture of banking system of the nation. For instance, numerous clients of banks had asserted that they are not treated by the banks genuinely, amicable and adequately in connection to the diverse matters (Wilson, 2017). For instance, the banks of the countries are taking superfluous charges for the different banking administrations. The vast majorities of banks are charging exceptionally higher for the credit or check card services. Similarly, various charges, for example, shrouded expenses are asserted by the banks from the clients. Then again, the majority of the banks do not have financial management systems and frameworks to direct the exchanges. In addition, the wrong planning of the bank can be found in any banks. For instance, the organizational people of the banks do not have adequate learning and information regarding the financial planning that contrarily expanding the expenses for the clients and results in monetary misfortunes to individual clients (The Conversation. 2017). Aside from this, it is likewise guaranteed by a large portion of bank's clients that their banks are not making installment of extra security asserts on the time. They are making the issues in the front of the banks client by dismissing the extra security claims. In the meantime, it is likewise dissected that, banks are attempting to control the clients by limiting the financing costs on the bank credits. Similarly, different sorts of concealed expenses are charged by the banks to the client that contrarily influencing the monetary position of an individual client of the bank. Such sorts of issues are confronted by the banks clients that contrarily influencing the clients (Henderson, 2016). All these banking challenges are tended to by the customers, clients, media and political gathering. In addition, it is proposed and recommended that, there ought to be a Royal Commission into banks with the goal that general issues confronted by the clients can be control and handle in a successful and appropriate way. A few people are against the utilization of Royal commission into the keeping money part of the country. It is contended by them that, there is no need of Royal commission into the banking framework on account of the accessibility of existing administrative procedures and measures. They also said that, the consistency procedure and principles would be adequate to deal with such sorts of issues (OWENS, 2016). Royal Commission into the Banking Sector of Australia This section provides information about the argument for or against the Royal Commission. Why a Royal Commission should be into the banking sector of Australia: There are different contentions in the support of Royal commission that demonstrates that, the Royal Commission ought to be held inside the Australian banking framework. For instance, the Royal Commission inside the banking frameworks of the country can help in making greater responsibility and adaptability. For instance, Royal Commission would permit the administration and Reserve bank of Australia to explore and address the extortion, falsification and assertion with the managing an account frameworks and take proper activities against the banks for the unfortunate behavior and miss introduction (Verrender, 2016). Moreover, by utilizing and actualizing a Royal Commission would help the monetary segment and banking sector in tidy up different major issues inside the inner culture. Similarly, the banks would have the capacity to re set up and brace the certainty of clients or groups. For instance, as indicated by the Royal Commission, the banks would need to concentrate on defeating the difficulties and issues of their client this would spur, empower the clients. In the meantime, it is contended that, Royal Commission would likewise bring development inside the managing an account segment by illuminating the issues of their customer (Hand, 2016). They would have the capacity to produce more benefit and income by creating solid certainty among the clients. The Royal Commission would be more profitable, noteworthy and critical for the banks as well as government. For instance, it would expand the money related and financial position of the country. In addition, issues identified with unfortunate behavior, moral, miss-presentation, and abuse related issues could likewise be taken care of and controlled by the Royal Commission. The banking associations couldn't have the capacity to fumble, and misuse client's reserve (Cherunilam, 2008). Henceforth, it is contended for the Royal Commission it ought to be held inside the managing an account part of the country to make the framework more straightforward and less demanding. A Royal Commission would likewise address and inspect an extensive variety of banking issues and difficulties. For instance, Royal Commission would permit to get to and avoids illicit and untrustworthy conduct. Additionally, it would also allow to analyze the roles of banks in dealing with their clients (Brailey, 2017). Why a Royal Commission should not be into the banking sector of Australia: There are an extensive variety of contentions are made against the Royal commission into the banking arrangement of Australia. For instance, it is contended that, the Royal commission would represent an extensive variety of new dangers in the banking area that would contrarily influence the achievement, efficiency, authoritative picture and development of the banking segment of the country (Muhleman, 2008). For instance, if Royal commission would be executed into the banking system of the Australia, it would offer flag to the loan specialists of the banks that their banks are not steady and adaptable. It would likewise have negative effect on the responsibility and respectability of the country's managing an account framework. It would also make negative picture of the nation's banking system in the worldwide market (Smith, 2016). A few people contended that, Royal commission would also build the cost of cash and the assets would be slower. It is contended and dissected that Royal commission is all the more exorbitant and would take longer time in the usage inside the banking system of the nation. For case, it might make sudden cost for a banking firm as well as government (McAllister, Dowrick, and Hassan, 2003). This would antagonistically influence the monetary and money related circumstance of the Australia. It is also proposed that, current controls of the banking sector ought to be adjusted to manage the issues. Alongside this, Royal commission could also contrarily influence the money related guides since they don't have satisfactory and precise comprehension of saving money items and administrations. Additionally, if Royal commission would be executed inside the banking division of the nation, the banks would need to prepare their representatives by contributing gigantic sum. It would straightforwardly diminish the benefits and income level of the banks. Consequently, all these are the significant contentions against the execution of Royal commission into the managing an account frameworks of the country (Arnold, 2008). Recommendations for the Government of Australia It is suggested that, the legislature of the Australia ought to take fitting activities by considering the social approach activities with a major open effect. Furthermore, the legislature ought to also play a considerable measure of huge capacities and part with regards to Royal Commission. For case, it is more fundamental and essential for the administration to sets the extents of request in a viable and legitimate way (Sexton, 2010). Alongside this, it is additionally proposed that, the administration of the nation ought to likewise decide and look at the particular degree and significance of the Royal Commission by settling on its terms of reference. Aside from this, it is additionally critical for the administration to distribute a synopsis of the cost of the Royal commission. Also, the legislature ought to distribute official request inside a sensible day and age (Parliament of Australia. 2017). The administration ought to likewise concentrate on distributing the reports on the execution of proposals of a request. Moreover, it ought to likewise be noted down that, the administration of the country should viably and appropriately inspect the favorable circumstances and drawbacks of utilizing regal commission inside the keeping money segments (Jones, 2012). Additionally, the administration ought to likewise investigate the long and here and now positive and negative effect on the managing an account arrangement of Royal commission. Every last reality, for example, proposals ought to be considered by the administration so as to take most suitable and particular choice with respect to the illustrious commission (The Sunday Morning Herald. 2016). The administration should likewise guarantee that institutional learning and data have set up, led and regulated by distributing and creating asks handbook. In addition, the administration ought to likewise have organized and lead the meeting with the specialists to take particular counsel on the Royal Commission. Along these lines, the legislature ought to have legitimate and adequate learning on the Royal Commission. For instance, the administration ought to be counsel with the individual, associations and Indigenous gatherings since they would have more noteworthy effect (Ie-Business. 2017). Moreover, it can likewise be proposed to the legislature that, they should concentrate on embracing inventive, dynamic and particular strategies and methodologies keeping in mind the end goal to get craved outcomes. Then again, the legislature ought to likewise make and create particular structure to comprehend imperial commission in a viable and more particular way. The administration ought to take activities as quickly as time permits on the Royal Commission (Sky News. Com. 2017). Besides, it can likewise be said that, the legislature is the greatest body in the country that must consider every one of the parts of the illustrious commission. At long last, it can likewise be proposed that, the legislature ought to likewise consider and dissect the constructive and pessimistic contentions made by the general population about the Royal commission. Thus, all these are the significant proposals and suggestion to the administration of Australia that ought to be considered before taking any activities whatever the Royal Commission ought to be utilized or not in the managing an account part of the country (Massola, 2016). Conclusion It can be presumed that, the Australian banking industry is one of the quickly developing, greatest, adaptable, and fluid that helping the country in accomplishing monetary and money related targets in a viable and legitimate way. It is also presumed that, in the present time of globalization and rivalry, there are various behavioral issues and difficulties experienced by the banks in the Australia that antagonistically influenced the development, achievement, execution, profitability and attractiveness. In addition, it can likewise be presumed that, these issues are also influencing the clients straightforwardly or in a roundabout way. It implies untrustworthy treatment; illicit practices, miss-introduction, unfortunate behavior, and so on are the real issues that are confronted by the clients of the banks in the Australia. These issues are additionally influenced the notoriety and picture of the banking. In the meantime, it is likewise found that, with the utilization and execution of a Royal Commission, different issues could be taken care of and controlled. Along these lines, a few positive and negative contentions are made with regards to Royal Commission into the banking system of the Australia. At long last, it is proposed to the legislature of the country to take suitable and compelling activities as to the utilization of Royal Commission inside the banking segment of the nation. References Arnold, R.A. (2008). Macroeconomics. USA: Cengage Learning. Brailey, D. (2017). ROYAL COMMISSION - AUSTRALIAN BANKING SECTOR. Available at: https://www.change.org/p/the-prime-minister-of-australia-royal-commission-australian-banking-sector {Accessed On: 7, May 2017}. Butlin, . N.G. (2002). Recovery from the Depression: Australia and the World Economy in the 1930s. USA: Cambridge University Press. Cherunilam, (2008). International Economics 5E. USA: Tata McGraw-Hill Education. Hand, G. (2016). 10 reasons not to hold bank royal commission. Available at: https://cuffelinks.com.au/10-reasons-not-bank-royal-commission/ {Accessed On: 7, May 2017}. Henderson, A. (2016). Labor takes aim at big banks, promising royal commission if elected. Available at: https://www.abc.net.au/news/2016-04-08/bill-shorten-calls-for-royal-commission-into-baking-misconduct/7311006 {Accessed On: 7, May 2017}. Ie-Business (2017). Australias opposition moves motion for Royal Commission into banks. Available at: https://indianexpress.com/article/business/banking-and-finance/australias-opposition-moves-motion-for-royal-commission-into-banks-3005314/ {Accessed On: 7, May 2017}. Jones, G. (2012). Banks as Multinationals. UK: Routledge. Massola, J. (2016). Bank rule-breakers should be named and shamed, but Labor and Greens push for royal commission. Available at: https://www.theage.com.au/business/banking-and-finance/bank-rule-breakers-should-be-named-and-shamed-but-labor-and-greens-push-for-royal-commission-20161123-gswck2.html?deviceType=text {Accessed On: 7, May 2017}. McAllister, I., Dowrick, S., and Hassan, R. (2003). The Cambridge Handbook of Social Sciences in Australia. USA: Cambridge University Press. Muhleman, M.L. (2008). Monetary and Banking Systems: A Comprehensive Account of the Systems of the United States With Complete Statistical Information. Australia: Monetary Pub. OWENS, J. (2016). Labor promises royal commission into the financial sector. Available at: https://www.theaustralian.com.au/business/financial-services/labor-promises-royal-commission-into-the-financial-sector/news-story/3a6c079090708b16b66ff65a599e44f9 {Accessed On: 7, May 2017}. Parliament of Australia (2017). Royal Commissions and Commissions of Inquiry. Available at: https://www.aph.gov.au/About_Parliament/Parliamentary_Departments/Parliamentary_Library/Browse_by_Topic/law/royalcommissions {Accessed On: 7, May 2017}. Sexton, R.L. (2010). Exploring Economics. USA: Cengage Learning. Sky News. Com (2017). Majority support banking royal commission. Available at: https://www.skynews.com.au/news/politics/federal/2016/10/04/majority-support-banking-royal-commission.html {Accessed On: 7, May 2017}. Smith, W. (2016). A royal commission into banks sends the wrong message. Available at: https://www.smh.com.au/comment/a-royal-commission-into-banks-sends-the-wrong-message-20161003-grtnlw.html {Accessed On: 7, May 2017}. The Conversation (2017). No Royal Commission; but banks not too big to be held to account. Available at: https://theconversation.com/no-royal-commission-but-banks-not-too-big-to-be-held-to-account-27160 {Accessed On: 7, May 2017}. The Sunday Morning Herald (2016). For and against a royal commission into banks. Available at: https://www.smh.com.au/business/banking-and-finance/for-and-against-a-royal-commission-into-banks-20160412-go4ed1.html {Accessed On: 7, May 2017}. Verrender, I. (2016). Four myths busted: Why we need a banking royal commission. Available at: https://www.abc.net.au/news/2016-08-08/verrender-four-myths-busted-why-we-need-banking-royal-commission/7699794 {Accessed On: 7, May 2017}. Wilson, P.W. (2017). Banking and Financial Services Commission of Inquiry Bill 2017; Second Reading. Available at: https://www.openaustralia.org.au/senate/?id=2017-03-23.136.2 {Accessed On: 7, May 2017}.

Chapter 11 writing assignment Essays - Psychology, Phobias

Chapter 11 writing assignment One aspect of chapter 1 1 that I found quite interesting was the section on phobias. While the exact cause of phobias hasn't been pin pointed due to its complexity, it has been observed that it's a combination of biological and environmental factors. Studies have shown that the same phobia can be found in several members of the same family. When asked how the individual thinks they acquired the phobia, they stated that it was a result of watching someone else in the family have the same phobia and learning it from them. The same observational learning can be found in animals. Experiments done on monkeys for example, showed that the monkeys had fears of snakes for an extended amount of time but only after watching another monkey be scared of snakes. Observational learning has been indicated to be stronger in animals than in humans. Perhaps this is due to the instinctual need for survival. If one animal observes that another animal of the same species is scared of something, it's safe to assume it' s for a good reason. in order to insure its own safety, that animal will also be scared of it. But what if the species differ?

M.I.T Application for MBA Program †Example Essay

M.I.T Application for MBA Program – Example Essay Free Online Research Papers M.I.T Application for MBA Program Example Essay 1. Explain how the MIT Sloan MBA Program’s focus on innovation will help you achieve your career goals. I always remember my deceased father always regretting his inability to make change. My father has taught me that even though you may be ahead of others by walking, you are still behind because the others are running. My late father managed the xxx Corporation. In 19xx, He was unable to promptly prepare for the new flow of westernization into Korea, such as the firm’s information system, westernization of employees’corporate culture; acknowledgement of the labor union, new classified customer’s appearance, and westernization of the manufacture. My father who had managed the firm for 30 years with dynamic effort was faced with bad luck. In the end, his corporation was to be dismissed. Along with his frustrations, he contributed his writings of thoughts to many places. His writings emphasized that a firm that has not gone through change is soon to be a firm that is bound to fail. My fate has always been to become a great businessman because ever since my childhood days, my father made incessant speeches concerning a businessman’s attitude. Before my father passed away, he left me a message saying, â€Å"the key to a firm’s survival is innovation.† I will treasure his words forever. From my late father’s great influence, I decided to work for xxx upon graduation from undergraduate studies. While employed at xxx, I always kept in mind the possibilities of improvement and innovation of my work, the firm’s policies, and current organizational matters. I persuaded the managers and the top executives, who were stuck on the concept of traditional decision-making procedures, face the need for innovation by accepting the labor union, through discussions and negotiations with my contributed efforts into increasing productivity. I also proposed for the ‘xxx Project’ with strategic intent to the CEO executives who were only satisfied with the fixed income of continuous OEM production. I was evaluated and complemented that the proposal not only brought great opportunities for the firm to exclusively create and develop the brand in itself, but a great opportunity for the firm to explore the foreign market. Thereafter, I made another initiative to improving on most of the enterprises, such as organizational downsizing, transferal of employees, reformation of authoritarianism in the management, adoption of the ERP system, and employee training for obtaining information, that xxx was after for a year and a half since 19xx. I performed these tasks heartily. Although there were many problems and many who opposed my proposal for the firm’s innovation, xxx had a great common vision in terms of creating the firm’s brand in itself and in terms of exploring the foreign market for the first time in 20 years. When I left the company, there were many employees who were willing to face the changes in business environment more positively with greater future vision for the company. I strongly believe that innovation and creativity are valuable tools for the 21st century businessman. In order to survive in the business world, a firm should be able to change rapidly in accordance with the 21st century hi-tech information society of the Internet. If a firm cannot adjust under such circumstances of high-tech, the firm cannot survive. To become such a businessman who can quickly adapt to these changes, I chose Sloan. Sloan’s program will enable me to become a businessman who sees the importance of innovation and leadership in the bu siness world. More importantly, I believe that Sloan will provide me with the kind of tool to propel forward in the field of strategic planning and marketing, organizational design and change management. 2. Describe a situation where you introduced and/or managed change in an organization. Tell us how you influenced others in an organization (business, school, extracurricular activity) and comment on the professional and/or personal attributes you used to do that and how these attributes (an others) might be important to the attainment of your career goals. How do you expect the Sloan School to further the development of these attributes? The most significant improvement that I have made while employed at xxx was the ‘xxx Project’, which began in February of 19xx, to develop a strategic plan in order to become a global enterprise such as xxx or xxx. xxx that began to produce the xxx 21 years ago set up the project based on the traditional pattern of the OEM export. The director of xxx development who had worked for the company for over 9 years was negative in creating the company’s brand and the opinion of the majority was that such a project was too risky to produce a product in competition with global brands. Despite the negative opinions around me, I submitted the proposal for the xxx and I insisted that xxx create its’ own brand image and challenge the global market. Because x foreign companies, such as xxx and xxx hold over xx% of the domestic market up to 19xx, it would be impossible to create the company’s brand name and develop technology in the future if the product does not develop or if the company continues to develop the product based on the OEM system. There was also a possibility that even our occupied market in the domestic market would be deprived from those foreign companies. Based on these facts, I insisted technology cooperation with xxx that boasts xx years of excellence, developing technology, creating distribution channels and subsidiaries in the industrialized countries including the U.S., and getting involved in the global market vigorously. My report brought on many debates about the feasibility and the investment outlook for 10 months of next-generation xxx development process. When the CEO executives supported my proposal, the firm decided to lay out the xxx development process for x years and take its’ brand abroad with a strategic intent. I learned that a talented businessman should have exact judgment with clear-cut resources and have clear vision for future development. One of the critical factors that led the firm to strategically compete in the global market was that my â€Å"xxx†for 4 months, was able to strike down all of the negative opinions with my specific data and detailed strategy. This experience has encouraged me to continue my studies in an American graduate school in order to learn more detailed analytical approach and gain the knowledge behind effective management strategy. Sloan has all the important necessities to fulfill my needs. I strongly believe that Strategic Management and Consulting Track of Sloan have diverse resources for businessmen such as research and development, finance, human resource management, and marketing. These important resources will enable me to achieve my goal to becoming a CEO of a corporation. Program of Sloan provides both entrepreneurship and leadership. I strongly believe that Sloan is the best graduate school of business for me as well as future businessmen. Cover letter Since I had worked in the xxx department of xxx, whose yearly income was $xx million in 19xx, my major problem was a lack of knowledge in Finance and Management. Upon graduation from undergraduate studies, I was employed in the Management Planning Team. Because I did not have the background in business administration from majoring in xxx Literature in undergraduate, I realized the difficulty in grasping the concept of general company matters, marketing analysis, and setting up the short and long-term marketing plan. When I participated in the future development of xxx and sales project for 10 months that began in February 19xx, I realized that I was incapable of successfully performing my duties as an Assistant Manager with 8 staff members for a project in which the company heavily depended upon. It was then that I had realized what special talent was needed to become a successful manager. For instance, while analyzing xxx, xxx’s technological advantage and marketing strategie s, I realized the importance of learning Marketing Research and Strategy. I also realized the importance of Financial Management and Corporate Financial Policies when planning sales and marketing strategies for the future sales of xxx and strategies for increasing our market. Through these experiences, I became strongly motivated to applying to your college. If I am given the opportunity, I would like to study Corporate Finance and Financial Strategy. In my situation that I should come back to the xxx, and join the management team, without the knowledge of finance, I could not successfully manage the company and be an incompetent businessman. I would like to focus my studies on subjects relating to Entrepreneurship and Marketing. I believe that I am qualified to be competitive among your students because I have earned a certificate of Accounting and Finance,sponsored by the xxx. Along with this basic background, I am currently studying Finance as a graduate student at the xxx University Business School. Sloan is top choice for two main reasons. First of all, Sloan offers diverse courses for a businessman who needs innovation and leadership that are not offered at the xxx University. Second reason is the many advantages that can be offered from the location of your school, with worldwide competitive corporations gathered in New York and Boston areas. Upon graduation from the Sloan School, I plan to be the most representative person at xxx by learning and applying the strategies of these large growing global corporations in East Coast area, and if possible I would like to analyze our competitors, xxx and xxx. I would also like to have experience with the U.S. market and its’ customer characteristics in preparation for future plan of xxx to set up xxx subsidiaries in U.S. I plan to work for 5 years at xxx after graduation from Sloan, by improving xxx so that it will rank second to xxx. My long-term goal is to be able to challenge the CEO’s of the top 5 ranking companies in Korea, such as Hyundai of Korea. In addition, to achieve my goals, I plan to earn the CFA certification upon my MBA studies. Armed with the CFA certification and Top School’s International bent, strength in finance and management training, I will be ready to place that call to the trader in China, conduct a teleconference with xxx corporation in Tokyo, and visit the CFO in America. Research Papers on M.I.T Application for MBA Program EssayOpen Architechture a white paperAnalysis of Ebay Expanding into AsiaThe Project Managment Office SystemMarketing of Lifeboy Soap A Unilever ProductTwilight of the UAWPersonal Experience with Teen PregnancyComparison: Letter from Birmingham and CritoPETSTEL analysis of IndiaDefinition of Export QuotasAppeasement Policy Towards the Outbreak of World War 2

Human Skeleton Essay Example | Topics and Well Written Essays - 250 words

Human Skeleton - Essay Example The archeological findings of this skeleton showed a skull which is smaller than that of humans (Tomkins, n.p). The skeleton showed evidence of the bipedal upright posture. The skeleton was 3ft 7in tall and weighed approximately 64 pounds. The skeleton had a similar appearance to that of a chimpanzee (Tomkins, n.p). The skeleton had a smaller skull, hence, a smaller brain than that of humans. However, the structure of the pelvic and leg bones was identical to that of Homo sapiens sapiens, which suggested that they performed similar functions to those of modern man and walked in an upright position (Institute of Human Origins, n.d).The archeological findings were re constructed in the University of Cleveland by Owen Lovejoy (Institute of Human Origins, n.d). Another factor which showed that Lucy walked upright was her valgus knee; her greater trochanter was short and similar to that of humans (Institute of Human Origins, n.d). Her feet were also discovered to be physiologically flat. The reconstruction of her sacrum showed it had a broad iliac flare, and broad inner acetabular distance and a long superior pubic ramus (Institute of Human Origins, n.d). H er pubic arch was similar to that of humans. She had a smaller cranium and spatulate canines. Her cranial capacity as mentioned above was smaller than that of humans. Her mandible showed similarities to that of gorillas (Institute of Human Origins,

Algoeithm Design, Analysis and Implementation Assignment

Algoeithm Design, Analysis and Implementation - Assignment Example This is done by choosing a comparison element and placing all the elements that are less than the comparison element in the first group and the rest of the elements in the second group. This procedure is repeated recursively until the elements are sorted (a part consist of only one element). T(n) = (n-1) + ?1 ? i ? n ti As 1,2,....k-elements are already sorted, we can say that ti =0, where i = 1,2, 3... k. Then, the contribution of quick sort when early stopping is used can be given by, T(n)=(n+1)( ?k ? i ? n ti + ?(1)) = (n+1)( n lg +?(1)) =2n lg +?(n) Thus, T(n) for quick sort =O(nlg(n/k)). Given that, insertion sort is done on a partially sorted array (unsorted k-elements). In general, running time of insertion sort is O(n2 ), where n is the length of the array (total number of elements). In order to provide a solution to this problem, the total array is divided into subarrays of k-elements each, such that k/2? n ? k, then n = O(k) and the running time of insertion sort is O(k2). The total number of such subarrays (m) would then be n/k ? m ? 2n/k., which implies m = O(n/k). The total time spent on insertion sort would then be O(k2)* O(n/k) = O(nk). T(n) for insertion sort = O(nk). Therefore, the total time for this sorting algorithm is as follows: T(n) = O(nk + nlg(n/k) ). ... Solution: From the above problem (1), we find that quick sort sorts k-elements of an n-element array O(n log(n/k)) time. Quick sort sorts by partitioning the given array A[p...r] into two sub-arrays A[p...q] and A[q+1... r] such that every element in A[p...q] is less than, or equal to, elements in A[q+1... r]. This process is repeated until all the elements are sorted. Algorithm for quick sort is given by: A[P] is the pivot key upon which the comparison is made. P is chosen as the median value of the array at each step. If the element is less than, or equal to, the pivot key value, it is moved left. Otherwise, it is moved right. Assuming the best case scenario where each step produces two equal partitions, then T(n)=T(n/2)+T(n/2)+?(n) =2T(n/2)+ ?(n) By Master’s Theorem case 2, T(n) = O(n lg n) In other words, the depth of recursion is log n and at each level/step, the number of elements to be treated is n. If only k-elements are sorted, then the depth of recursion would be n/k and the number of elements would be n at each level, the time taken by this sorting algorithm is given by T(n) = O(n lg (n/k)). 2.2 Show that we can sort a k-well-sorted array of length n in O(n log k) time. As the array is already sorted for k-elements, the remaining steps required to complete the sort would be k (using the results from 1), then T(n) = O(n lg k). 3. Computing the k-th smallest element in the union of the two lists m and n using O(lg m +lg n) time algorithm: Approach 1: Merge sort can be used in this case. It splits the list into two halves, recursively sorts each half, and then merges the two sorted sub-lists. In the given problem, the lists are already sorted; hence, the

Sociological Perspectives And The Functionalist Perspectives Sociology Essay

Sociological Perspectives And The Functionalist Perspectives Sociology Essay The first sociological perspective that I will use to try to explain the Bertram family scenario is the functionalist perspective. The functionalist perspective evolved from the work of Emile Durkheim (1858-1917), though it was shaped by Harvard sociologist Talcott Parsons during the mid-20th century.    Functionalism can be summed up simply: the world is a system of interrelated parts, and each part makes a necessary contribution to the vitality of the system (Bohm, 1997: 82). Functionalism examines society through a functional framework which stresses that everything, no matter how seemingly strange, out of place, or harmful, serves a purpose. A useful analogy to use would be all the different parts of the body and how they function to keep the human body alive. All organs in the human body depend on each other and each is vital, performing an overall function. Social systems work in much the same way as an organic system. Societies have established structures within which are es tablished beliefs and practices. All members of society are expected to conform and behave acceptably. The institutional arrangements, for example, political or religious arrangements, exist in society not by choice of its citizens but because they perform a specific function for the social structure as a whole. People within these social structures know and agree on how to behave, living their lives in the right ways from which society benefits (Jones 2003:39). Functionalism holds that everyone and everything in society, no matter how strange it may seem, serves a purpose.   Crime, for example, is viewed almost universally as a nuisance.   Functionalists, however, point out that crime serves several purposes.   Durkheim concluded that crime and deviance serve three major functions for society: deviance clarifies or reaffirms societal norms, it promotes social unity, and it challenges the status quo.   Deviance can bring into question the status quo, forcing society to reth ink previously held norms.   For example, acts perceived as criminal or deviant were critical in shaping the rights movements for African Americans, women, and homosexuals in the United States.   Without questioning the traditional way of treating disadvantaged groups, the norms of discrimination and prejudice could not be broken. Criticisms of functionalism focus on its acceptance and rationalization of social inequality and societal evils.   Since functionalism holds that all aspects of society are necessary, human rights issues like poverty, hunger, slavery, and genocide must be accounted for.   Critics suggest that functionalism can be used as a rationalization of such issues.   The perspective is also criticized for its lack of testability, which is critical for upholding any social science theory.   Several questions stand against its reliability.   Still, it has its strong points, such as its ability to explain crime and deviance.   Functionalism essentially s erves as the most traditionalist of the sociological schools of thought. As with all the other different parts of society family has a role to play in the functioning of society and each family member has a role to play. Mrs Bertram is no longer able to perform the social roles that society expects of her (for example, mother and wife). In the scenario of the Bertram family, Mrs Bertram could be seen to have taken on the sick role. The functionalist perspective of illness is that it disrupts society; it too is a form of deviance. A functionalist perspective would suggest that social services would need to control the deviance by either putting Mrs Bertram into residential care or by providing services for her at home, in order to bring her back in line with societys expectation of her. Similarly the social worker would also expect Mr Bertrams deviant behaviour to be dealt with. The fact that he is leaving his wife alone for extended periods of time and is generally not caring for her as would be expected of a husband could be viewed as deviant behaviour. The Bertrams are from a generation where gender roles were very specific and Mr Bertram is probably struggling with the role reversal, so would need support with this. Mr Bertrams possible alcoholism could also be viewed as a form of deviance that would need to be brought under control by perhaps providing him with support to overcome it. Feminist theory became established in the 1960s. What defines feminism is the view that womens relative subordination must be questioned and challenged (Abbott, Wallace and Tyler, 2005:16). The feministic view is that women are oppressed and their freedom to act and express themselves is limited by the relative power of men, as they tend to possess more economic, cultural and social resources than women. There is a wide range of feminist views due to the failure to agree on ways to explain subordination of women or how women can be liberated or what actually constitutes oppression (Abbott, Wallace and Tyler, 2005). As a result there are many varying feminist perspectives drawing on a wide range of disciplines. According to Abbott Wallace and Tyler (2005) early feminists have focussed on issues relating to questions of power, knowledge and subjectivity. Liberal feminism sees gender prejudice as a matter of individual ignorance (Jones 2003:91). Liberal feminists believe inequalities ca n be eradicated by putting in place anti-discrimination laws and by promoting non-sexist attitudes. Marxist feminists believe that womens subordination serves the needs of capitalism (Jones 2003:92). Marxist feminists argue that subordination of women in capitalist societies is best explained by understanding the economic disadvantages that they face. Radical feminism sometimes referred to as gynocentrism affirms that patriarchy is the key to understanding social structures and patriarchal relations are universal and elemental (Jones, 2003:94). The term patriarch is used widely to refer to a society based on universal male supremacy and female subordination (Abbott, Wallace and Tyler, 2005:33). This perspective is concerned with womens rights rather than gender equality and it emphasises the difference between men and women. Within radical feminism the family is seen as a key instrument of womens oppression through sexual and maternal obligation. Feminists who adopt this perspective are concerned with the way women perpetuate mens control when they become so oppressed by patriarchal ideologies. Feminist theories of social work have been criticised recently for treating women generically and displaying insufficient sensitivity to the complex ways in which other social divisions such as race, age, disability, etc impact on gender relations. (Dominelli 2002) Mrs Bertram could be seen by feminists to be suffering at the hands of a patriarchal society. She has been lured into dependency by Mr Bertrams charming ways. It could be argued that Mrs Bertram found the prospect of marrying into a higher social class rather appealing. Radical feminists argue that all relationships between men and women are institutionalised relationships of power (Abbott, Wallace and Tyler, 2005:35). Mrs Bertram does not appear to be an equal in the marriage and her illness has further exacerbated her powerlessness. Mr Bertram has all control of the finances and probably all major decisions affecting Mrs Bertram, especially as she now lacks capacity, further reinforcing her subordination. It is unclear whether Mrs Bertram has ever worked, if she has not Marxist feminists would argue that this was to the benefit of a capitalist society as she provided, when she was able, free domestic services to sustain her husband. Mrs Bertrams reasons for wanting to stay with her husband may be due to her ideological view of marriage. Feminists argue that married women do not have an identity separate to their husbands (Abbott, Wallace and Tyler, 2005) and she may be trying to hold on to what little she has left of her identity as she is slowly losing her faculties due to the Alzheimers. Her ideological view masks the real subordination she faces at the hands of her husband. This is further reinforced by his neglect of her needs and failure to care for his wife as a husband would be expected to. The psychodynamic theory was pioneered by Freud and later developed by a number of writers. Freud argued that there were various levels of conscious and unconscious thought. The id which is the source of basic urges and the drive to survive. The superego is the conscious, public expression that seeks to convey that we are doing what is acceptable to society. The ego is the part of the unconscious that attempts to mediate between the id and superego. Individuals may not be aware of the interactions within themselves and engage in behaviours that are expressions of their deep unconscious, seeking to rationalise them through the ego and superego. The psychodynamic approach includes all the theories in psychology that see human functioning as based upon the interaction of drives and forces within the person, particularly unconscious conflict between the different structures of the personality (Baker, 2003:39). The psychodynamic approach attempts to explain the motivation of behaviour. Th e basic assumptions of the psychodynamic theory are that behaviour is motivated by conscious and unconscious mental processes, and that behaviour reflects current motivation and past experience (Glassman and Hadad, 2009). The approach claims that early negative experiences may become buried in the unconscious and manifest themselves in how an individual behaves in relationships with people later in life. Bion (1962) cited in Maclean and Harrison (2009) believes that the quality of childhood relationships in early life shapes the development of personality and character. According to Freud various defence mechanisms are developed by people to cope with difficult emotional situations. These defences include denial, repression, projection and displacement. Freud was of the opinion that people could overcome their problems by making conscious those thoughts and motivations hidden in the unconscious. He used several methods to gain access to the unconscious, such as free association whic h involved allowing the individual to say whatever came into their mind and if the client became blocked talking about something this signified something deeper was occurring in their unconscious. Freud also use dream analysis as he believed that unconscious thoughts were revealed in dreams and could be interpreted. Transference was another method used as clients projected and displaced their own thoughts and feelings onto their therapist. The psychodynamic approach is criticised for its subjectivity and gender, cultural and historical bias (Barker, 2003). The psychodynamic approach could be used to better understand Mr Bertram. Problems that are identifiable in the case scenario are his poor management of money, his neglect of his wife and his suspected alcoholism. His behaviour could possibly be a result of what is happening in his unconscious mind due to a negative experience in early childhood. The amount of time he spends at the golf club away from his wife could be explained as him using denial as a defence mechanism against painful emotions. He may have experienced painful losses in the past and this may have affected his unconscious mind. It is possibly too painful for him to accept his wifes illness and his coping strategy is to refuse to accept what is happening. His suspected alcoholism may be due to him regressing to an earlier stage of development where he felt safe or comfortable, possibly the oral stage when developing children focus on oral pleasures such as feeding. It is possible that the stress of his wifes illness h as triggered the regression and he may not even be aware of how his unconscious is leading him to use alcohol to cope. His use of alcoholism could also be explained as fixated behaviour, if Mr Bertram experienced trauma when he was at the oral stage (stage where according to Freud child gains satisfaction from sucking, eating, etc) in his development it is possible that he then became confined to this particular stage. His conscious choice to drink alcohol has its origins in the repressed depths of the unconscious mind (Ingleby 2006:8). His use of alcohol as a way of managing a difficult situation is inappropriate behaviour and generating its own set of problems as he is neglecting his wife and the home is in an awful state. A social worker using this approach would have to proceed with caution as behaviours may not be the result of unconscious assumptions. Behaviourism rose in prominence in the early 20th century through the ideas of thinkers such as Pavlov and Watson. The behaviourist approach lays emphasis on the role of environmental stimuli in determining the way that we act. A key idea in behaviourism is that all individuals enter the world as a clean slate (Ingleby, 2006:5). Social factors are then responsible for shaping the individual. The basic assumption is that humans learn behaviour by learned relationships between stimulus (excites the sense organs) and a response (reaction to stimulus). The main behaviourist theories of learning are classical conditioning and operant conditioning. Classical conditioning occurs when we make an association between a neutral stimulus that reliably produces a response, so that the neutral stimulus comes to produce the same response (Baker, 2003:43). It is most well known through Pavlovs experiment where dogs were given food at the same time as a bell was rung. The result was that the dogs wou ld salivate when the bell was rung even if no food was presented. Pairing of an unconditioned stimulus led to an unconditioned response and when the unconditioned response was paired with another stimulus, the stimulus eventually produced a response on its own. Operant conditioning has had a considerable influence on psychology and is used regularly in social care (Maclean and Harrison, 2009). Operant conditioning recognises that the environment effects behaviour. Much behaviour occurs randomly and whether we repeat it or not depends on the response we get. For example, if a person says they want to kill themselves, they may not know how or fully understand what they are saying but whether or not they say it again may depend on the response of those around them. The behaviourist approach is criticised for be oversimplified as it ignores mental processes and limited as not everything can be accounted for by simple learning (Barker, 2003). It is possible that Mr Bertram has learned behaviours over the years due to the responses he has received. As he is from a white upper class background he has led a fairly privileged life. Even though his financial status is now in question he has learned over the years that his exceedingly charming manners are able to get him what he wants. He was able to use his charm to sweep Mrs Bertram off her feet and so far has managed to use this same charm offensive to keep the landlord and social services at bay. If we apply the principle of operant conditioning to the situation we can see that Mr Bertrams behaviour has been shaped by the way that those he has come into contact with have responded by conceding to his charming ways. The consequence has been that he continually uses this behaviour to mask the problems he and his wife are experiencing. I was born and raised in Zimbabwe just before independence and I am the second child of a nurse and a self-made business man. Education was very important in my family and although it went unsaid there was always an expectation that we would be successful in life. The culture I was raised in had a very patriarchal framework and this extended to state policies and procedures. For example, in order for me to obtain a passport or national identity card I had to either go to government offices with my father or a male relative with the same surname or produce my fathers identification documents. My mothers presence or her documents would not have been acceptable. If I view this from a feminist perspective, women in my culture were placed in a position of subordination because of economic dependency and because generally they were constructed as socially inferior (Abbott, Wallace and Tyler, 2005: 28). Despite the fact that my mother worked all financial decisions were made by my father. M arxist feminist would argue that subordination of women in Zimbabwe served and continues to serve to enhance capitalist interests. My mother tended to my fathers every need so that he could go out and be productive at work. Education was a very important part of my life. Emphasis was always placed on the fact that I needed a good education in order to succeed in life. I remember getting very good reports at school while my sister got the opposite. My parents would sit her down every time her report card came home. If I apply the behaviourist principle of operant conditioning to my situation I learned that if I came home with a good report card my parents response would be a positive one. I therefore endeavoured to always have a good report so that that positive response from my parents would be repeated. My background will provide me with insight on how women can feel oppressed even in environments that they are supposed to feel safe, so that I can effectively challenge oppressive practices. My background also helps me understand how responses I may have as a social worker will shape future behaviours of service users to other social workers or professionals. It is clearly important to have an understanding of sociological and psychological perspectives in social work as both make a significant contribution to understanding different service user needs.

Personal Narrative- Meeting God through Strangers :: Personal Narrative

Personal Narrative- Meeting God through Strangers Meeting strangers can often times be awkward, but there are other moments when, if given, a stranger can transform your life. The time frame was approximately six years ago and I was working as a photographer for Sears Portrait Studio. As the photographer, I was always meeting new and interesting people. My job was fairly predictable in that we primarily photographed children; except for one day when that would all change. I was working at the front counter when an older couple approached. Their disposition was gentle and soft. They wanted to know if we were photographing that particular day. I said, "Indeed, we were." I might mention that this couple was so polite in asking that I was a bit caught off guard. I told them we could get them in immediately if they were ready. The lady mentioned that all she needed to do was add a touch of lipstick, fix her husband's tie, and they could be ready. The wife made sure to explain that the portraits would be for their 35th wedding anniversary. They both followed me in to the sitting room as I began to take a few poses. After doing so, I started to notice something peculiar about the couple. I was not a Christian at that time, so all I really noticed is that they weren't like everyone else I encountered. I was in a difficult relationship myself, and after seeing their interaction with one another, it spurred me to ask them a question. I said, "I don't mean to pry, but I was noticing something about you both that seems unique; I was curious what makes your relationship work?" The woman paused for a moment and pondered my question. After a moment she replied with sheer confidence, "God." He was what made their relationship work. I took a few steps back. This was not the answer I was expecting. We continued with the sitting and I met them out front to finish up the sale. I told them that "it was nice to meet both of them and I appreciated their advice." But, before I got that full sentence out, the lady reached out and embraced me. I knew at that moment, God had a hold of me and that he was using this couple as a vehicle to my salvation. These "strangers" are my family today.

Operations Management in Business Essay

In writing this assignment the template provided by the college has been used helping in completing the Assignment in the correct format. Information for this assignment has been collected from various sources such as academic pieces of writing from textbooks and lecture notes. Information on the company has been gathered from the organisations website, journal articles and government statistics. References will be provided at the end of the assignment under the referencing section. LO1: Understand the structure and aims of business organisations LO1.1 Explain the importance of operational management Operation management can be identified as a complete set of managerial activities employed by the organization to transform resource inputs into product and service outputs. So the resource inputs are the factors of production such as materials, parts, supplies, technologies, capital, human resources and information. The transformational process is that set of activities through which operations managements produces output that is value to a customer or client in the organization’s external environment. So the concept of adding value is critical to operations management. So when operations add value to the original cost of the resource inputs, where a business can generate profit or non profit org can provide public services  to the society. So no organization can be successful unless they manage their operations efficiently. An organization has to manage its operations in an effective manner so that customers will get a satisfactory output. Read more:  Operations Management Essay Why an operation manger position is important to Kingslice 1.To take capacity decisions: That is as operation manager, has to decide how much capacity will be needed and need to identity how flexible capacity should be. 2.To take facilities decisions: So operation manger has to decide where should facilities be located and also how many facilities will be needed and what size they should be. 3.To make workflow and technology decisions: Operation manger should decide what workflow layout would be best for Kingslice and also what technology should be used. 4.To make materials and inventory decisions: How often should inventory be ordered and how large should inventory levels be. 5.Have to make quality decisions: As a bread producing company how Kingslice can achieve best quality outputs and what level it should be. So as the operation manger in Kingslice it is really important to concentrate on productivity and profitability. So as the operation manager I have to look at Quality, Efficiency and Effectiveness issues in the company. †¢Quality Standard: As it is expected to produce various kinds of breads to meet customers’ needs it is very necessary to maintain standard quality in products. Eg: Wholemeal bread, White bread, Gluten-free bread. To ensure quality, the right ingredients must be bought at a reasonable price to be competitive among the rivals. So the Economic Order Quantity model will be an effective tool in this case. †¢Efficiency Standard: Should reduce wastage and need to produce the right amount of breads according to sales. It is very important that all the equipments need to be up to date according to new technology bakers should be well trained. †¢Effectiveness Standard: This will help Kingslice to generate more profit and will attract more investors in to the organization. So having skilful staffs and proper equipment will help to lift up the effectiveness in Kingslice. LO1.2 Explain the need to produce safely; on time; to cost; to quality and within the law Operational efficiency is the ability of an organization to deliver products or services to its customers in the most cost-effective manner possible while still ensuring the high quality of its product, service and support. To improve operational efficiency it’s important to analyze the current situation of the company, which occurs when the right combination of the people, process and technology come together to enhance the productivity and value of any business operations, while reducing the cost of routine. It is important for, Kingslice as bread producing company to, -Decrease operational cost and optimize efficiency -Manage and develop product quality and ensure regulatory compliance -Generate a real time demand driven sales and operational planning process âž ¢Safety Kingslice should guarantee that safety of all staffs. Staffs need to carry out a health and safety trainings which will be useful be more cautious at work and react efficiently to safety issues. Equipments should be service over period of time to prevent any danger. âž ¢Cost Minimising wastage will help Kingslice a lot. So the saved money saved could be used in other departments which lack facilities. Avoiding unnecessary cost will help the company to stay competitive. âž ¢Time Producing the bread on time will help Kingslice honouring its contacts to the retailers. By this act, other retailers can switch to Kingslice. âž ¢Quality Customer and retailers feedback need to be taken in to consideration seriously so that we can identify which areas need to improve the most. Having regular meetings with staffs is another form of feedback where ideas can be discussed as well as issues in how to improve quality. âž ¢Legislation To maintain our competiveness and reputation in the market Kingslice need to stick on to the law. Health and safety policy should be respected by giving the staffs the necessary equipments to work. There are laws that protect the environment; at Kingslice we should try to recycle waste. LO1.3 Explain the link between operations management and strategic planning Operations management deals with designs, management with products, processes, services and supply chains. It is considered that the acquisition, development and resources utilization that company needs to provide the goods and services to fulfil their customer’s needs. So basically it is the acquisition of resources and processes them into finished goods according to the customers’ wants and the business goal. Strategic planning is a method for a company planning the present based on the projections what will be needed in the future. So it is a road map to direct the business from where it is now where it will like to be Strategic planning gives a clear view on: †¢How resources should be allocated. †¢The issues need to be addressing. †¢The strengths and weaknesses. . Strategic Planning Process Link between Strategic Planning and Operation Management In Kingslice, as the operational manger should be able operate following operations strategies, †¢Ability to produce bread at low cost †¢Ability produce in accordance with specification and without error †¢Ability to do things quickly in response to customer demands and thereby offer short lead times between when customers orders a product and when they receive it. †¢Ability to deliver products in accordance with promises made to customers †¢Ability to change the volume of production †¢Ability to change the mix of different products Eg: Wholemeal bread, White bread †¢Ability to innovate and introduce new products Eg: Gluten-free bread, Multi-seed bread Applying the SWOT analysis in Kingslice, -Strengths: Get the best out of the staffs and equipping well trained staff and technology. -Weaknesses: Need to reduce the wastes and have to follow or standard recycling method. -Opportunities: Innovating products and change package design will help to increase the sales. -Threats: competitors and health and safety issues LO1.4 Produce a systems diagram to illustrate a typical business LO2: Understand the link between operations management and strategic planning LO2.1 Explain the ‘Three Es’ (economy, efficiency and effectiveness) In this 3 Es’ theory it is often referred to Value of Money. †¢Economy –Minimising the cost of resources (doing things at a low price) This covers financial side of work carried out. It is measured by considering the cost of resources consumed into value of output delivered. †¢Efficiency –Performing tasks with realistic attempt (doing things the right way) This can be measured in terms of the inputs required to generate the outputs. So if a task can be finished with less resources, the efficiency is been improved. †¢Effectiveness –The point to which objectives are met (doing the right things) This can be measured by setting up a target before a task begins and then evaluating whether the targets have been achieved not. †¢Integrating 3Es use of the resources in improving quality o f the products and the customer service in Subway So this 3Es are interrelated so as operations manger when dealing with improving quality and customer service its necessary to consider all 3. So I can suggest following, †¢Benchmarking against other rivals for indications as to whether we are â€Å"economic enough†, â€Å"efficient enough† and â€Å"effective enough†. †¢Comparing with other parts of our organization †¢Measuring and interpreting trends over a period of time †¢Aiming to continuous improvement So I would suggest following measures to improve above qualities in Subway, †¢Economy Performance Measures: Maintaining a cost per unit Comparing the actual cost input with planned input †¢Efficiency Performance Measures: Minimising the waste Make sure staffs well trained Equipment must be up to date †¢Effective Performance Measures: Storing the right amount of stocks Identifying the best selling meal depending on the location Identifying the target customer group Responding to customer feedbacks LO2.2Explain the tension between cost minimisation and quality maximisation. Cost minimisation aims to achieve the most cost efficient way of delivering goods and services achieve the essential level of quality. Customer is the main root in Tesco Plc, without them they cannot survive in the completive market. While offering good customer services and the good quality products need to have an idea about the cost minimization of the product as well. So in this case I realised major out flow of the company is marketing and branding cost. Therefore I have to identify better marketing and branding technique to drop overall Tesco marketing and branding cost for our products. But marketing is very vital to survive in this competitive market (ex.Asda, Sainsbury’s, Morrisons, Waitrose) Thus have to look any alternation cost to reduce rather than cutting marketing cost. I came with an idea to reduce production cost at controlling, †¢Minimise the extra over time, †¢Minimise unnecessary utility expenses †¢Management ordering –then we can reduce transport cost and increase the sales in an efficient way. †¢Hence some Tesco expresses don’t have their own bake off it will be good move to build their own bake off to control waste, cost and provide high quality products. In the mean time I have given my attention to best customer services throughout our entire retail shops. By  advising all retail managers to look after extra satisfactory stock at any time and maintain all warehouse activities including production ,servicing and manage of chilled foods and grocery items while minimum of wastage and maximising customer satisfaction towards highest profitability margin while in according to control the safety features. To increase the customer services I manage to conduct, †¢Proper training programme to all our staff. †¢Evaluate the retail shops and individual staff by’’ mystery shopper’’ †¢Well experience new staff recruitment, LO2.3 Evaluate the significance of the five performance objectives that underpin operations management Strategy in a business organization is essentially about how the organization seeks to survive and prosper within its environment over the long-term. The decisions and actions taken within its operations have a direct impact on the basis on which an organization is able to do this. The way in which an organization secures, deploys and utilizes its resources will determine the extent to which it can successfully pursue specific performance objectives. Slack et al. (2004) argue that there are five operations strategies: 1 Cost: The ability to produce at low cost. 2 Quality: The ability to produce in accordance with specification and without error. 3 Speed: The ability to do things quickly in response to customer demands and thereby offer short lead times between when a customer orders a product or service and when they receive it. 4 Dependability: The ability to deliver products and services in accordance with promises made to customers (e.g. in a quotation or other published information). 5 Flexibility: The ability to change operations. Flexibility can comprise up to four aspects: †¢The ability to change the volume of production. †¢The ability to change the time taken to produce. †¢The ability to change the mix of different products or services produced. †¢The ability to innovate and introduce new products and services. Operations strategy has a vertical relationship in the corporate hierarchy with business and corporate strategies, and horizontally with the other functional strategies, most notably with marketing strategy. Operations strategy might come about in a top-down or a bottom-up process with regard to business and corporate strategies. Similarly, an operations strategy might be developed in response to market requirements (i.e. market-led) or be based on the capabilities of its operations. Slack et al. (2004: p.67) argue that an operations strategy concerns the pattern of strategic decisions and actions, which set the role, objectives, and activities of operations’. Their use of the term ‘pattern’ implies a consistency in strategic decisions and actions over time. LO3 Understand how to organise a typical production process LO3.1Explain linear programming Linear programming is the process of taking various linear inequalities relating to some situation, and finding the â€Å"best† value obtainable under those conditions. Let X be the number of items produced in Basic and Y be the number of items produced in Deluxe. Let P be the profit from both Basic and Deluxe. Then; 10X+ 15Y= P A maximum units of capital is 100. Then; 100≠¥4X+5Y——————requirement 1 Maximum labour availability is 60 hours Then; 60 ≠¥2X+4Y 30≠¥ X+2Y——————-requirement 2 The number of items of the products should be greater than or equals to zero. Then; Y≠¥0 and X≠¥0 Graphical method is used to solve the problem 3 points are available and the 4th point should be derived from the graph Point (0,15) , (0,0) and (25,0) is available , X=16.7 and Y= 6.7 substituting in P= 10x+15y P=167 + 100.5 =267.5 Therefore the maximum profit = 267.5 LO3.2 Evaluate critical path analysis and network planning Critical path analysis is a step by step technique for process planning. This is series of activities determining the earliest completion of the project and schedule network analysis techniques used to identify the schedule flexibility and the critical path of the project schedule network diagram. The critical path is the longest path (sequence of activities) in a project schedule network diagram. Because it is the longest path, it determines the duration of the project and hence the finish dates of the project given the start date. CPA requires careful planning so projects can run smoothly. Improve efficiency and cash flow, therefore materials can be ordered to arrive only as they are needed. Critical path analysis †¢May be used as part of the decision making process. †¢Enables a firm to plan and monitor operations. †¢Time related – identifies the maximum time for an operation to be completed. †¢Identify potential problems in implementing operation. †¢Identifies where and when resources (including human ones) are needed. The approach is in three parts. †¢Create the network – break the overall task down into discrete activities and then create a logical network showing the relationship between the activities in terms of what follows or precedes what. †¢Calculate the timings – make estimates of the time required for each activity and calculate the total time required for the project and the critical path – the path of activities which must happen to estimate if the project is to be completed on time. †¢Update and monitor progress – this is where critical path analysis is really important in areas such as constructions. Having  formed the network and made the estimates and initial calculations, the progress of the activities can be monitored and the whole network updated as work progresses, to ensure that the project completion is not delayed. Example- The following tasks, estimates and precedence have been agreed in a project. TaskActivityEstimated datesprecedence AWrite project initiation document3- BResearch site one4A CResearch site two2A DDocument requirements – site one6B EDocument requirement – site two5C FDefine non – functional requirements2A GDefine agreed requirements3D,E,F HWrite invitation to tender4G Total days29 So we can prepare a project network for this project. After that we can be able to identify which activities are on the critical path of the project. Observing this path we can be able to infer the estimated elapsed duration of the project. The project network for this project- Critical path = ABDG H = 3 + 4 + 6 + 3 + 4 = 20 days In order to complete to this project take 29 days normally but after applying  critical path can be able to finish this 20 days and we can save 9 days from this. LO3.3 Explain the need for operational planning and control Operational planning and control decisions involve arrangement and control of labour, materials, and capital input to produce the required quantity and quality of production most efficiently. Operational planning and control are based on forecasts of future demand for the output of the system. But even with the best possible forecasting and the most finely tuned operations system, demand cannot always be met with existing system capability in a given time period. †¢Unexpected market trends †¢new product developments †¢competitors’ actions Can throw the forecasts off and problems in the operations system can reduce capacity. At these times, shorter term managerial decisions must be made to allocate system capacity to meet demand.   Long term planning involves factors such as fixed capacity planning and product planning. These decisions will affect the organization in the long run. Medium and short term planning involves variable capacity planning, product forecasting, operations scheduling and inventory management. Operation manger organises the operations functioned be allocating responsibilities and creating structures. To ensure business will run smoothly in the long run following planning and controls have to take in to action âž ¢Routing: _ decides the quality and material type _organizing production control forms _investigating which part of the product need to produced or bought âž ¢Scheduling Preventing unnecessary delays and completing operations successfully and efficiently. _Master scheduling _Manufacture scheduling âž ¢Despatching How the process and operations are done through the route sheets. _Centralised Despatching _De-centralised Despatching âž ¢Follow up and expediting âž ¢Inspection LO4 Be able to apply relevant techniques to the production of an operational plan for a typical business LO4.1 Produce a set of clearly defined operational outcomes Companies achieve operational outcomes by reducing or avoiding costs. We can use SMART tool to define the outcomes †¢Specific: Clear and definite terms describing abilities, knowledge, values, attitudes and performance. †¢Measurable: It is feasible to get the data and data are accurate and reliable so it can be assed in more than one way. †¢Aggressive but Attainable: Has potential to move the organization forward. †¢Results-oriented: Describes what standards are expected from customers. †¢Time-bound: Describes where organization would like to be within a specific time period †¢As the Operations Manager at Curry’s, †¢When a customer orders for any particular product online it will be delivered next day, so as the operational manger if we can improve that same day service. It will enhance the quality of customer service provided by Curry’s. †¢Reviewing all the shifts and rescheduling the staff rota. So we can put more staff in the busy periods so it will help to provide excellent customer service because customers won’t be waiting in the long queues to get served. †¢Customer Returns have a bad effect on the business so as operation manger need to ensure the customer to remain faithful to Curry’s. Discount vouchers, Percentage discounts can be issued to the customer. This will satisfy customers. †¢Some customers experience problems in going through the catalogues. By having trained staffs, it is promising for them  to offer help to the customers who wish to use their assist in deciding which particular product the customers are looking for. †¢As the operation manger, need to compliance with budget and stability in curries. LO4.2 Produce a network plan and indicate the resultant critical path TaskActivityEstimated datesprecedence ASearch for suppliers and prepare storage10- BObtain quotation and get the approval 20A CPlace Order5B DInform The accountant 10C EReceive Goods20D G H FReceive invoice15A GChecking goods and acceptance5F, C HMake payment15A Total days LO4.3 Explain how quality could be defined and maintained Quality means different things to different organizations depending on the context. In curry’s quality is more likely to mean service excellence and customer care which is measured in terms of meeting customer expectations and customer satisfaction. http://www.iia.org.uk/en/Knowledge_Centre/Resource_Library/quality.cfm †¢how to ensure the overall quality standard in curry’s -Providing vision and direction to achieve results. -Making decisions using accurate data and facts. -Delivering value through the development of individuals -Managing process through an integrated approach -Increasing efficiency -Focusing on customers and anticipating future needs -Continuous improvement Quality management tools, standards and models -ISO 9000 series -Total quality management -Investors in people -Service excellence -Six sigma †¢To achieve quality standards in curry’s need to, -Provide quick response to customer feedbacks and problems -Have fully trained staffs -Revise supply chain of the products if products, defects higher than the returns expected per day. -Have up to date software’s and hardware’s to provide after sales services if required Conclusion and recommendation Operations management is a broad area of business management that involves labor relations, statistics, manufacturing control, and policy creation, among other things Being a good operation manager demands lots of hard work and dedication as he/she has to demonstrate how he/she manage scarce resources, time, cost, quality and so on. 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